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On April 6, 2020, NATCA became aware of a Standard Operating Procedure (SOP) enacted by the Agency, which made revisions to the process of requesting and tracking Bargaining Unit Representatives (BUR) and Subject Matter Experts (SME) support, and program overtime.  NATCA requested a full briefing to obtain an explanation of the changes and to ensure that they did not detrimentally impact bargaining unit employees.  A briefing was held on Friday, April 17, 2020.  NATCA learned that the SOP works to establish an Air Traffic Organizations (ATO) process to coordinate and track BUR(s) and SME(s) support with the goals of : (1) ensuring that requests for support are coordinated early enough to minimize the operational impact on field services and program funding; (2) providing a methodology to account for the needed time and related costs; and, (3) creating a Resource Utilization Team (RUT), which is directly tasked with making sure that all such requests are acted on in a timely manner.  The Agency emphasized that its primary objectives are to ensure that this process is conducted in a timely way, and to promote efficiency and effectiveness within the process that may have been previously problematic.  Generally, the changes illustrate how management will work once a request for support or for overtime is submitted, and the changes will have minimal direct impacts on bargaining unit employees.

POCs:  Director of Safety and Technology Tom Adcock, Deputy Director of Safety and Technology Mark McKelligan, Director of Labor Relations Nicole Vitale, and Labor Relations Staff Attorney May Silverstein

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