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Position: Information Technology Specialist    Travel Required: Some
Department: Public Affairs    FLSA Status: Exempt
Reports to: Director of Public Affairs    ONUE: Covered by CBA

Expectation for All Employees: Supports the Association’s mission, vision, and values, as defined in NATCA’s Constitution, and as articulated by NATCA’s leadership. Such support is exhibited by the following: excellence, competence, commitment, and innovation in the execution of the employee’s job duties; collaboration with leadership, membership, and staff; respect for diversity; accountability for performance, and actions within the scope of employment.

Position Summary: Under the direct supervision of the Director of Public Affairs, the Information Technology Specialist identifies, recommends, installs, tests, maintains/upgrades, and resolves problems with all software and computer/server, copier/printer, network (Internet & Wi-Fi), and VOIP telephone hardware necessary to accomplish NATCA’s mission and goals. The Information Technology Specialist provides technical support and training to NATCA members and staff. The Information Technology Specialist performs systems development and computer services on hardware and servers, including managing passwords, security systems, and e-mail maintenance. The Information Technology Specialist coordinates work closely with NATCA’s Information Technology Manager, Web Specialist, and NATCA’s IT Committee members and will assist them as necessary with NATCA’s database, website(s), and other systems. The Information Technology Specialist performs other related duties as necessary.

Principal Duties and Responsibilities: The principal duties/responsibilities of this position include, but are not limited to, the following:

1. Overseeing the daily performance of computer, telephone, Internet/Wi-Fi, and network storage systems. Responsible for keeping WAN/LAN operational.

2. Setting up equipment for employee use. Coordinating installation of new hardware and software. Installing, testing, and monitoring the operation of computer hardware and software. Configuring hardware and software to meet individual and departments’ need. Setting up equipment and installing cables as necessary.

3. Serving as a resource for software and hardware users. Instructing NATCA staff and members in the use of computer equipment and applications. Answering questions regarding the methods and procedures for using computer hardware and applications.

4. Providing ongoing support and routine maintenance. Troubleshooting and resolving routine problems by making minor repairs or configuration changes to hardware, software, and peripheral equipment. If necessary, identifies outside resources for the resolution of more complex problems. Manage repairs.

5. Managing security for all systems.

6. Responsible for back-ups and archiving data.

7. Managing day-to-day relationship with some of NATCA’s outside technology partners.

8. Understanding and staying current with hardware/software technologies, security best practices, and trends.

9. Evaluating needs for new and revised systems; identifying possible improvements in computers systems; making recommendations for procurement of new information systems hardware and software.

10. Modifying and customizing commercial programs for internal needs. Entering commands and observing system functioning to verify correct operations and detect errors.

11. Occasional travel to assist with NATCA member meetings and special events.

12. Working on special projects and other duties as required.

Position Requirements and Qualifications:

• An Associate’s degree or a Bachelor’s degree from a two-year or four-year college or university (ideally a computer science or a related degree) preferred; or, in the alternative, at least four (4) years of relevant experience;

• Two (2) years of professional IT experience;

Ability to analyze and resolve user needs and problems; interpret and apply information from technical individuals with varying degrees of computer familiarity; and instruct others in the use of computerized information systems;

Expertise and day-to-day experience in managing and administering Mac OS and iOS devices is required. Familiarity with Microsoft Windows and Office also very helpful;

Knowledge and experience in backup and recovery systems;

• An understanding of current trends and developments in information technology;

The ability to work collaboratively with a close-knit team setting that values productivity; and

• Time management skills and the ability to react to a quickly changing policy environment, meet deadlines, and juggle multiple simultaneous responsibilities.

How to Apply: 

Please email your cover letter and resume.

Mission, Values, and Vision

NATCA Mission

Our mission guides planning and judgment. NATCA is a membership-owned organization. We advance the status, professionalism, and working conditions of all air traffic controllers and other aviation safety-related employees through collective bargaining, political action, and other lawful concerted activity.

NATCA Values

Our values guide decisions and behavior. Those include honesty, tenacity, leadership by example, hard work, integrity, loyalty to the profession, open communication, and the collective spirit.

NATCA Vision

NATCA is a labor organization comprised of dedicated aviation safety professionals acting in unity to enhance the lives and professions of our members while leading the effort to improve, modernize, and preserve the safety of the National Airspace System.

NATCA in the Military

Are you, or a union brother or sister you know, serving in the military?

In appreciation for all members of the NATCA family who are currently serving or have once served our country, we would like you to send us your military pictures for proud display below! Send any pictures you would like added, as well as the military branch, years of service, and current NATCA facility to szilonis@natcadc.org.

The NATCA in the Military page is currently under construction! Please view all of our dedicated military members on the NATCA Flickr page.

Scholarship Program

THE 2018-2019 PROGRAM

Eligibility: This scholarship fund is established for the spouses, children, stepchildren, and legally adopted children of active, retired, and deceased NATCA members with continuous membership in good standing of at least two years. These scholarships are for full-time attendance at accredited colleges and universities within the United States and its territories for an undergraduate degree program.

Award Criteria: NATCA will administer the award of scholarships based on a lottery system. Applicants must apply in writing via the online application to the NATCA National President no later than March 1, 2018 for college/university attendance within that calendar year. Applicants must also submit a qualifying 500-word essay.

Essay Instructions: The essay should be no more than 500 words. The NATCA President and Executive Vice President will judge applicants’ qualifications for the lottery based on the applicant’s completed application, which must include the essay.

NATCA Scholarship Essay Theme Options (choose one):

  • Values: NATCA’s values include honesty, tenacity, leadership by example, hard work, integrity, loyalty to the aviation safety profession, open communication, and the collective spirit. These values guide our decisions and behavior, including how NATCA chooses to assist those applying for aid with their educational goals. Explain how you understand and apply NATCA’s values to your studies, community activism, family life, and/or future aspirations.
  • Labor and Civil Rights: As a Labor Union, NATCA serves to represent and provide a voice for the working men and women in aviation safety professions. As such, we are a small part of a broader movement for social and civil rights for workers in all industries. Describe why it is important to continue to battle for social and civil justice today. Use examples from your own life, current events, or history.
  • Service: NATCA is committed to service through volunteerism, community service, and civil engagement. We work to give back to the communities we live in -- from local charities to national disaster relief -- and to build strong civil engagement among our members and their families. Describe your engagement in community, social, or civil service and how that experience shaped your understanding of service.

Deadline: Applications must be submitted by March 1, 2018 to be considered for the 2018-2019 school year. NATCA will notify applicants as to whether they will receive the scholarship by April 30, 2018.

APPLICATION:

APPLY HERE

 

2017 NATCA SCHOLARSHIP WINNERS

Congratulations to our 2017 NATCA Scholarship Program winners! Our President's Award winners ($2,000 from NATCA and, thanks to SkyOne Federal Credit Union, an extra $500 each) are Kaylie Killian (Christopher Killian, ZHU), Sophia Leonard (Donald Leonard, ZOB, retired), and Samantha Melton (Larry Melton, STL). Below is the list of $1,000 scholarship winners:

Winner's Name (Member Relative and Facility)
Madison Aitken (Robert Aitken, ENE)
Tara Bahr (Joel Bahr, MKE)
Gregory Baker (Angela and Gregory Baker, ZTL)
Brittany Brooks (Paul Brooks, JRF)
Olivia Cain (James Cain, MRY, retired)
Madeline Clark (Patrick Clark, ZOA)
Samantha Hasmi-Delgado (Martha Delgado, ZMA)
Sarah Faust (Patricia Brace (Faust), ESW)
Lydia Fregosi (Kevin Fregosi, ROC)
Kathleen Glancey (Daniel Glancey, ZDC)
Taylor Grider (Jason Grider, ZFW)
Philip Hughes IV (Philip Hughes III, A90)
John "Jack" Richards (Jeffrey Richards, ZAU)
Cooper Skoric (Michael Skoric, ZDV)
Kirby Skoric (Michael Skoric, ZDV)
Sierra Dawn Smith-Sandland (Jennie Sandland, ZAN)
Ethan Reese Spencer (Brian and Denise Spencer, ZSE)
Kevin Stafford (Donald Stafford, ROA)
Roberto Torres (Roberto Torres, ZSU)
Sydney Velasquez (Fred Velasquez, IAH)

2017 PRESIDENT'S WINNERS' ESSAYS

Samantha Melton

Kaylie Killian

Sophia Leonard

 

 

2016 NATCA SCHOLARSHIP WINNERS

Congratulations to our 2016 NATCA Scholarship Program winners! Our President's Award winner ($2,000 scholarship) is Rebecca Kerr, daughter of Robert Kerr (Cleveland, Great Lakes Region). Below is the list of $1,000 scholarship winners:

scholarship2016winners

 

Past Scholarship Winners


Privacy Policy & Terms of Use

NATCA takes your privacy seriously. We do not sell, share, or rent any personally identifying information about you. If you have questions or concerns about this privacy policy, please contact us at privacy@natcadc.org.

Anonymous Information Gathered Automatically

Our web servers automatically collect and store anonymous information about your visit including, but not limited to:

  • The Internet domain name (for example, “xcompany.com’ if you use a private internet access account, or “yourschool.edu” if you connect from a university’s domain) and IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the web) from which you access our website
  • The type of browser and operating system used to access our site;
  • The date and time you access our site;
  • The click-through rates;
  • The amount of time that your spend on our site; and
  • The pages you visit.

Personally Identifiable Information

In some areas of this website, visitors may provide voluntary contact information. For example, in the “Contact Us” section of the site, you can email for more information or with questions about the site. You must include contact information in your email if you desire a response. If you feel more comfortable contacting us via U.S. Postal Mail, telephone, or fax, please use the following contact information:

NATCA
ATTN: Communications Department
1325 Massachusetts Avenue, NW
Washington, D.C. 20005
Phone: 202-628-5451 or Toll Free: 800-266-0895
FAX: 202.628.5767

Members may be granted access to additional information on the members-only portions of the website if they set up a profile. We store a member’s full name, NATCA membership number, facility, and username and password. We use this information to authenticate current users and to grant access to new users.

How We Use Information Collected

We may use the information collected from this site for several purposes:

  • We use the anonymous information gathered automatically by our web server to determine overall site traffic, popularity of areas of the site, what our users are looking for, and where our users are linking to us from. Aggregate information may be provided to our member organizations for statistical reporting.
  • If you are a NATCA member and elect to access the members-only portions of the site, you will use your issued username and password to access the site. This username and password combination is issued through authenticating a user with the user’s NATCA membership number.
  • If you contact us by email with questions about our privacy policy or site, or a request for more information or publications, and request a response, we will use any personally identifiable contact information you provide to respond to your request. We will not contact you unless it is specifically requested and we will not use any personally identifiable information in any way not outlined in this privacy policy.
  • We will not provide any personally identifiable information to any third parties without your consent, except that we reserve the right to provide personally identifiable information to third parties if we reasonably believe that the release of information is necessary: (1) to comply with legal requirements or legal process; (2) to protect and defend the rights or property of the National Air Traffic Controllers Association; or (3) to protect the other users of the site or the public.

Children's Online Privacy Protection Act (COPPA)

We do not solicit or knowingly collect information from minors under the age of 13, in compliance with the Children's Online Privacy Protection Act (COPPA). For more information about COPPA, please visit: http://www.ftc.gov/privacy/coppafaqs.shtm

Correcting or Deleting Submitted Information

If you feel any information submitted by you is incorrect, or if you wish to have us delete any information you have submitted to us, please email web.staff@list.natca.net.

Cookies

To determine if users are signed in as members, we may use a certain type of “cookie.” Cookies are data that a website can send to your browser. Session cookies (also known as session variables) are kept in your browser's memory and, depending on your browser settings, may be purged after your browser session is over. Session cookies are used to keep track of passwords, preferences, orders, and various other aspects of a user's “session” within a website.

To protect your privacy, be sure to close your browser completely after you have finished conducting business with a website that uses cookies. If you are concerned about the potential use of information gathered from your computer by cookies, you can set your browser to prompt you before it accepts a cookie. Most Internet browsers have settings that let you identify and/or reject cookies. These settings are usually located under "Tools" on your browser toolbar.

Security and Intrusion Detection

For site security purposes, and to help make this site available to all users, we employ software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. Be aware that no transmission of data over the Internet can be completely secure. We do not employ secure socket layer (SSL) encryption or like technology.

Notification of Changes

NATCA may change this policy at any time.

International Users

Regardless of where you live or do business, by using this web site, you agree that we may collect, use, and transfer your information as described in this privacy policy.

Other Websites and Links

The natca.org website contains links to other websites. If you choose to use any of these links, you will be leaving our website and going to a third-party (external) website. Protection of your privacy at these linked sites will be governed by the privacy policy at that third party site. We encourage you to read the privacy policies at these third party sites. We are not responsible for the privacy practices at these third party sites, nor for the use of any information you may provide at these third party sites.

TERMS OF USE

By accessing natca.org, including applications on third-party sites, you are indicating your acceptance to be bound by the provisions of this Terms of Use and the natca.org Privacy Policy, which is incorporated herein by reference. If you do not accept any of these terms, do not access the natca.org site. NATCA may, in its sole discretion, amend the Terms of Use at any time. By continuing to access the natca.org site, you agree to be bound by any modifications to the Terms of Use.

The terms “you” and “User,” as used herein, refer to all individuals and/or entities accessing the natca.org website for any reason:

Eligibility: By accessing the natca.org website, you represent and warrant that you are 18 years of age or older, or an emancipated minor, or possess legal parental or guardian consent, and that you have the right, authority and capacity to agree and abide by these Terms of Use.

Restrictions: NATCA hereby grants you permission to access and use the website as set forth in these Terms of Use, provided that:

  • You may not use the natca.org website in violation of any applicable law or regulation; and
  • You do not use the website for any commercial purposes without the prior written authorization of NATCA. You agree not to solicit any users of the website with respect to their user comments.

User Content: You are solely responsible for your own user content and the consequences of posting or publishing it. Your user content may be used, modified, or removed by NATCA for any purpose without your permission. You agree not to create any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, violent, vulgar, obscene, hateful or racially, ethnically or otherwise objectionable, or potentially libelous or inflammatory, as solely determined by NATCA. NATCA does not endorse user content and expressly disclaims any liability related to user content. NATCA does not permit the infringement of intellectual property rights on natca.org.

Digital Millennium Copyright Act: If you are a copyright owner and believe that any content on the natca.org website infringes upon your copyright, you may submit a notice in accordance with the Digital Millennium Copyright Act (“DMCA”) to NATCA’s designated Copyright Agent. The notification should be in writing and should include the information indicated below (see 17 U.S.C. § 512(c)(3) for additional information).

  • A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright;
  • Identification of the copyrighted work(s) claimed to have been infringed;
  • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed;
  • Information reasonably sufficient to permit the NATCA to contact the complaining party (for example, address, telephone number, or email address);
  • A statement that the complaining party has a good faith belief that the use of the material is not authorized by the copyright owner; and
  • A statement that information contained in the complaint is accurate and that the complaining party is authorized to act on behalf of the copyright owner.

NATCA’s designated Copyright Agent for receipt of notices of claimed infringement is:

NATCA
ATTN: General Counsel
1325 Massachusetts Ave, NW
Washington, D.C. 20005
copyright@natca.net

Disclaimer: The natca.org website contains links to other websites. If you choose to use any of these links, you will be leaving our website and going to a third-party (external) website. NATCA is not responsible for the content on the third-party websites.

These Terms of Use are effective as of December 10, 2015.