CFS 2025 Keynote “Dare to Care” Highlights Emotional Intelligence in Aviation

At Communicating For Safety 2025, keynote speaker Sylvia Baffour, author of Dare to Care, Resilient and Thriving, delivered an inspiring message about the role of emotional intelligence in aviation. 

Baffour emphasized how recognizing and navigating emotions is critical to building resilient teams, fostering effective leadership, and creating meaningful connections across the National Airspace System.