KOMO-TV SEATTLE: Performing under pressure is the name of the game for air traffic controllers at Seattle–Tacoma International Airport. The controller who was behind the radio on Friday during the incident is receiving praise for what is being called an, "exceptional display of professionalism." “The controller did a really nice job of trying to build a relationship, I think build a rapport and find out his intent,” said NATCA Director of Safety and Technology Jim Ullmann (above) who was an air traffic controller in the Seattle area for almost 27 years. “I thought the entire air traffic controller workforce did an amazing job." Read and watch story.

KING-TV SEATTLE: After listening to the air traffic control audio, Ullmann said this controller used both his rigorous training and went "against the book," talking to Russell in what he called "plain language." Ullmann said it's that kind of thinking that makes for exceptional controllers. "It's these unusual events, these stressful events, the other, the one-offs, that's when your training kicks in and that's when the good controllers rise to the top," he said. Read and watch story.

NATCA STATEMENT, PRESIDENT PAUL RINALDI: “NATCA recognizes the great work of all of the air traffic controllers and other Federal Aviation Administration (FAA) employees at several Seattle-area FAA facilities that handled this incident. It was an incredible team effort marked by a shared commitment to ensuring the safety of all other aircraft in the vicinity. We also commend the military personnel and first responders involved for their difficult and important work.

"We especially acknowledge the contributions of the controller who worked this aircraft and communicated with the individual at the controls. This controller works at Seattle Terminal Radar Approach Control (TRACON), an FAA facility located in Burien, Wash., just west of Seattle-Tacoma International Airport. The recordings of the incident display his exceptional professionalism and his calm and poised dedication to the task at hand that is a hallmark of our air traffic controller workforce nationwide." Read full statement.

MEDIA INQUIRIES: Contact Doug Church, 301-346-8245.