Resources

The resources included are intended to assist both Facility Representatives and PSC members in the performance of their responsibilities. They can be printed out or presented as needed to promote the Professional Standards Program. Please contact us at [email protected] for any additional materials that may be needed.

Presentations:

• Day 1.1 Intro and Concepts (PPT)
• Day1.2 Policy Manual (PPT)
• Day 1.4 EEO (PPT)
• Day 2.1 Communications (PPT)
• Day2.2 Conflict Resolution (PPT)

Auxillary Presentations:

• PSP Briefing (PPT)
• Managing Distractions (PPT)

Dr. Zenga Presentations:

• Conflict Resolution (PPT)
• The Art of Listening (PPT)

Printable Materials:

• Tri-Fold Brochure (PDF)
• Professional Standards FAQs (PDF)
• CBA Article 52 (PDF)